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If this office accepts insurance, I understand that I am responsible for payment of services
rendered and also responsible for paying any co-payment and deductibles that my insurance
does not cover. I hereby authorize payment directly to the Dental Office of the group insurance
benefits otherwise payable to me. I understand that I am responsible for all costs of dental
treatment. I hereby authorize release of any information, including the diagnosis and records
of treatemnt or examination rendered, to my insurance company.
"Welcome! We appreciate your confidence in choosing us for your dental needs. We are committed to provide comfortable, personable, efficient and the highest quality dental care available. If you have any questions about these important office policies, please do not hesitate to ask our friendly staff.--- Dr. Sarju B. Patel and Staff
PERSONAL INFORMATION: Please notify the front desk if there are any changes to your address, telephone number or insurance plans.
PAYMENTS: Payment is due at the time of service(s). Additionally, if you have a balance from a previous visit following an insurance payment you will be responsible for payment. As a courtesy, we verify your eligibility of benefits and file a claim to your insurance. However, it is just an estimate and is NOT A GUARANTEE of payment or coverage. All services are a sole responsiblity of the patient, regardless of insurance payment.
3rd party financing is available for treatment for those patients who desire a "payment plan". (OAC)
There is a $25.00 fee for all returned checks.
There is a 1 1/2 % per month finance charge for all accounts over 30 days.
CANCELLATIONS AND MISSED APPOINTMENTS: We require for you to notify the office at least two business days to reschedule or cancel an appointment, unless due to an emergency or valid reason. Non compliant patients will be charged a $100 fee per appointment hour. In fairness to all of our patients, we can not make exceptions to this policy. We will make every effort to remind you of your apppointment by call, text and/or email 2 days prior to your scheduled appointment. Also, please make note of your scheduled appointment time on your calendar as a self reminder.
TREATMENT PLANS: We will provide you with a written treatment plan, including the estimated costs. All charges for services provided are ultimately your responsiblity, even if our original estimate differs from the final cost. We are happy to discuss your treatment plan and fees in detail prior to treatment and answer all of your questions.
DENTAL INSURANCE: We accept most PPO and one HMO dental insurance plan. Insurance is a contract between you, your employer and the Insurance Company. We do not have any influence over these arrangements. It is your responsibility to understand your insurance benefits and limitations.* Each policy is different (sometimes even for patients with the same employer). We may not know in advance what services needed or desired will or will not be covered. You may request "Treatment Pre-determination", if applicable, to determine accurate insurance coverage for treatment. If your insurance plan and/or benefits change, it is your responsibility to let the office know for a better estimate. Our written treatment estimates are based upon verbal information provided to us by your insurance company and NOT A GUARANTEE of coverage.
X-RAYS: X-Rays are one of the most important diagnostic tools used in the dental office. Our office uses a digital X-Ray sensor that minimizes radiation exposure, as much as 80-90%, compared to conventional film-based equipment. Our standard of care requires current X-Rays to check for decay, fractures, abscesses and other types of pathology in the teeth, roots and surrounding bone. We are unable to provide any dental care for patients that refuse X-Rays or provide any taken recently from another dental office. However, if you do not have any X-Rays with you, we will be glad to take the necessary X-Rays on your first visit. Based on insurance estimates and coverage, any fee of the X-Rays will be the patient's responsibility.
LOCAL ANESTHETICS/ORAL MEDICATIONS: Our office uses Local Anesthetics for most of our restorative procedures. Local Anesthetics help avoid pain and discomfort during dental procedures. Antibiotics help reduce and eliminate dental infection and Analgesics help reduce pain.
RECORDS: Your dental records are this office property. You may request a copy of your records and X-Rays by submitting a Release Form. There is a duplication fee of $10.00 for printing or mailing your records.
8:00 am – 5:00 pm